Closing Sales Training

Course Overview: This course by the Knowledge Academy offers recruiters the A-Z of closing a sale. Whether you have difficulty overcoming objections, reading signals or handling counter-offers to your advantage, this course is for YOU. It is a full day course taking place on April 2nd.

Module 1: Introduction to Sales Closing in Recruitment
• Understanding the Sales Funnel in Recruitment
• Importance of Closing Sales in the Recruitment Process
• Key Stages in the Recruitment Sales Cycle
• Building Rapport and Trust with Candidates
• Role of Closing in Candidate Engagement

Module 2: Identifying Buyer Signals in Recruitment
• Recognising Verbal and Non-verbal Cues from Candidates
• Understanding the Importance of Listening Skills
• How to Spot Readiness to Close
• Addressing Candidate Concerns and Objections
• Building Confidence in Candidates to Make a Decision

Module 3: Techniques for Closing Sales in Recruitment
• Assumptive Close Technique
• Urgency Close: Creating a Sense of Need
• Trial Close: Testing Candidate Commitment
• Alternative Choice Close: Offering Options
• Summary Close: Reaffirming Key Benefits

Module 4: Overcoming Objections in Recruitment Sales
• Common Objections in Recruitment Sales
• Techniques for Overcoming Objections Effectively
• How to Handle Price or Salary Objections
• Understanding and Addressing Concerns about Job Fit
• Using Empathy and Active Listening to Overcome Barriers

Module 5: Negotiating the Offer with Candidates
• Key Negotiation Principles in Recruitment Sales
• Understanding the Candidate’s Needs and Priorities
• Presenting an Attractive Offer Package
• How to Handle Counteroffers from Candidates
• Finalising Terms and Reaching Agreement

Module 6: Building Long-Term Relationships for Future Placements
• Importance of Follow-Up after the Close
• Maintaining Communication with Placed Candidates
• Leveraging Referral Opportunities from Closed Sales
• Managing Candidate Expectations Post-Placement
• Nurturing a Positive Candidate Experience for Future Sales

Module 7: Managing Expectations and Closing at Different Stages
• Closing During the Initial Stages of Recruitment
• Closing After a Successful Interview
• Closing After Multiple Rounds of Interviews
• Closing When There Are Multiple Candidates in the Running
• Closing When the Candidate Is Not Fully Sold on the Role

DATE:                Wed 2nd April 2025 

TIME:                 9:30am – 4.30pm 

FORMAT:          Online – Zoom 

COST:               €85pp 

 ** This course is subsidised by ERF Skillnet